1. Introduction

This Cancellation and Refund Policy aims to define the terms and conditions governing the cancellation of reservations and the refund process at Aphrodite Art Hotel. By making a reservation on our website, you agree to the following terms.

2. Contact Information

For any inquiries or support regarding the cancellation of your reservation, you can contact us:

Address: Kanari 20, Egina 180 10
Email: info@aphroditearthotel.com
Phone: +30 2297 029000

3. Cancellation Terms

Free Cancellation:

Reservations canceled up to 7 days before the arrival date are eligible for a full refund.

Last-Minute Cancellations:

For cancellations made less than 7 days before the arrival date, a 50% charge of the total booking amount applies.

No-show:

In case a guest does not arrive on the scheduled check-in date and has not canceled in advance, no refund will be issued.

Special Offers:

Reservations made under special offers or non-refundable rates are not eligible for refunds in case of cancellation.

4. Cancellation Process

Cancellations can be made through:

• Sending an email to info@aphroditearthotel.com
• Calling us at +30 2297 029000

After the cancellation, you will receive a cancellation confirmation via email within 24 hours.

5. Refund Policy

Refund Processing Time:

Refunds are processed within 7 business days from the cancellation date.

Refund Method:

The refund will be issued using the same payment method used for the reservation.

Banking Fees:

Any banking fees or charges associated with the refund process are the responsibility of the guest.

6. Special Conditions

In cases of force majeure, such as natural disasters, strikes, or government decisions, the cancellation terms may be adjusted at the discretion of the hotel.

7. Policy Modification

Aphrodite Art Hotel reserves the right to modify this Cancellation and Refund Policy at any time. Changes will take effect from the date they are published on our website.

8. Acceptance of Terms

By making a reservation, you acknowledge that you have read, understood, and accepted this Cancellation and Refund Policy.